Cisco 820-605 | PDF Latest
Cisco 820-605 pdf dumps
Real 820-605 questions answers
QUESTION 1Which outcome is the best that a Customer Success Manager can achieve for a customer?
A. adoption of all the licenses and features the customer purchased leading to expansion to improve the customer\\'s
business
B. full adoption of all the technologies the customer purchased
C. removing barriers so the customer achieves the fastest time to value possible from the solution they purchased
D. ensuring the customers deployment teams and end users are trained and ready to adopt the technology
Correct Answer: C
A. adoption of all the licenses and features the customer purchased leading to expansion to improve the customer\\'s
business
B. full adoption of all the technologies the customer purchased
C. removing barriers so the customer achieves the fastest time to value possible from the solution they purchased
D. ensuring the customers deployment teams and end users are trained and ready to adopt the technology
Correct Answer: C
QUESTION 2The customer plans to relocate to a new building in the existing area to reduce cost. The company wants to retain talent
through this transition. Which two business outcomes are critical to the company\\'s success? (Choose two.)
A. risk management
B. employee satisfaction
C. cost efficiency
D. credibility E. sustainability
Correct Answer: BC
QUESTION 3Which two actions are critical when communicating with executives? (Choose two.)
A. Keep services as a primary topic
B. Focus on the value achieved
C. Incorporate the sales team\\'s plan
D. Target executive priorities
E. Focus on technical details
Correct Answer: BD
QUESTION 4In which stage does the Customer Success Manager initially validate stakeholders?
A. onboarding
B. deployment
C. utilization
D. purchase
Correct Answer: A
A. onboarding
B. deployment
C. utilization
D. purchase
Correct Answer: A
A. confidential customer information
B. customer business outcomes
C. customer HR processes
D. services cost
Correct Answer: BD
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